8k818 is committed to protecting the personal information of all registered players and site visitors in accordance with the Republic Act No. 10173, the Data Privacy Act of 2012, and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
Our Core Privacy Commitments to Every 8k818 Player
Every page on the 8k818 platform, including account registration, login, cashier transactions, and support chat, is protected by SSL/TLS encryption. Your personal data and financial information are never transmitted in plain text between your device and our servers.
8k818 does not sell, rent, or trade your personal information to third parties for marketing purposes. Data shared with third parties is limited strictly to what is necessary for service delivery — payment processors, game providers, and compliance functions — and is governed by data processing agreements.
Personal data collected by 8k818 is stored on secured servers with access controls, intrusion detection, and regular security auditing. Access to personal data is restricted to authorised personnel who require it to perform their specific job functions on the platform.
Under the Data Privacy Act of 2012, Filipino players have enforceable rights regarding their personal data held by 8k818 — including the right to access, correct, object, erasure, and data portability. These rights can be exercised at any time by contacting the 8k818 support team.
8k818 does not retain personal data indefinitely. Retention periods are defined based on regulatory requirements and business necessity. Account data for closed accounts is retained for the minimum period required by applicable law before being securely deleted or anonymised.
In the event of a personal data breach affecting 8k818 players, we are committed to notifying affected players and the National Privacy Commission within the timeframes prescribed by Philippine law, providing clear information about the nature of the breach and the remedial actions taken.
Types of Personal Data Processed by 8k818
1.1 This Privacy Policy ("Policy") explains how 8k818 ("we," "us," "our," "the Company") collects, uses, stores, shares, and protects the personal information of individuals ("you," "your," "Data Subject") who access or use the 8k818 online casino and sportsbook platform available at https://8k818.club and any associated subdomains or mobile interfaces (collectively, "the Platform").
1.2 This Policy applies to all personal data processed in connection with your use of the 8k818 Platform, including data provided during account registration, account maintenance, financial transactions, customer support interactions, and platform browsing activity.
1.3 This Policy should be read alongside the 8k818 Terms and Conditions and Responsible Gaming Policy, both of which are incorporated by reference. In the event of conflict between this Policy and any other document, this Policy shall prevail on matters of personal data processing.
1.4 8k818 is committed to processing personal data lawfully, fairly, and transparently in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC) of the Philippines.
2.1 For the purposes of applicable Philippine data protection law, 8k818 acts as the Data Controller in respect of personal data collected from players and users of the Platform. As Data Controller, 8k818 determines the purposes and means of processing your personal data.
2.2 Where 8k818 engages third-party service providers (such as payment processors, game providers, or cloud infrastructure vendors) to process personal data on its behalf, those providers act as Data Processors and are bound by contractual obligations to process data only on 8k818's documented instructions and in compliance with applicable data protection law.
2.3 Inquiries regarding data processing by 8k818 may be directed to the Data Protection Officer (DPO) at [email protected]. See Section 16 for full contact details.
3.1 8k818 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we process are as follows:
| Category | Data Elements | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government ID type and number, photograph (from KYC documents) | Account registration, age verification, KYC compliance, fraud prevention |
| Contact Data | Philippine mobile number, email address, residential address (city, province) | Account communications, 2FA delivery, support, responsible gaming outreach |
| Financial Data | GCash number, PayMaya account details, bank name and account number (last 4 digits only), transaction reference numbers | Deposit and withdrawal processing, AML compliance, financial reconciliation |
| Transaction Data | Deposit amounts, withdrawal amounts, transaction timestamps, payment method used, transaction status | Account management, dispute resolution, regulatory reporting |
| Gaming Activity Data | Games played, bet amounts, winnings, game session duration, game history logs | Game delivery, responsible gaming monitoring, player protection, dispute resolution |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, geolocation (country/region level) | Platform security, fraud detection, restricted territory enforcement, technical troubleshooting |
| Usage Data | Pages viewed, time on page, click patterns, search queries within platform, referral source | Platform improvement, user experience optimisation |
| Communication Data | Live chat transcripts, email correspondence, support ticket content, Messenger/Viber message history | Support delivery, quality assurance, complaint investigation, staff training |
3.2 8k818 does not intentionally collect sensitive personal information as defined under the Data Privacy Act (such as health data, religious beliefs, or political affiliations) unless directly volunteered by the player in a support context where it is relevant to their query (e.g., disclosing a gambling-related health concern for responsible gaming purposes).
4.1 8k818 collects personal data through the following means:
4.2 Where data is collected through automated means, you will be informed through this Policy and through the Platform's cookie notice. You may adjust certain automated data collection settings through your browser settings or platform preferences where available.
5.1 8k818 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
5.2 Where processing is based on consent, 8k818 will ensure that consent is obtained in a manner that clearly describes the processing activity and that withdrawal of consent is as easy as giving it.
6.1 8k818 uses the personal data we collect for the following specific purposes:
6.2 8k818 will not use your personal data for any purpose materially different from those described above without providing advance notice and, where required, obtaining your consent.
7.1 8k818 uses cookies and similar tracking technologies on the Platform to enable core functionality, improve user experience, and support security features. Cookies are small data files stored on your device when you visit the Platform.
7.2 The types of cookies used on the 8k818 Platform include:
7.3 You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using core 8k818 services, though some personalisation features may be affected. Essential cookies cannot be disabled while using the Platform.
8.1 8k818 may share your personal data with the following categories of recipients:
8.2 All third-party service providers engaged by 8k818 to process personal data are required to enter into data processing agreements that restrict their use of data to the purposes authorised by 8k818 and require them to maintain appropriate security standards.
8.3 8k818 may also disclose personal data where necessary to establish, exercise, or defend legal claims, or where required by a court order or other compulsory legal process.
9.1 Some of the third-party service providers engaged by 8k818 — including certain game providers and cloud infrastructure vendors — may process personal data outside of the Philippines. Where such cross-border data transfers occur, 8k818 takes appropriate steps to ensure that personal data receives a level of protection equivalent to that afforded under the Data Privacy Act of 2012.
9.2 Safeguards for international data transfers may include:
9.3 You may request information about specific international transfer safeguards in place for your data by contacting the 8k818 Data Protection Officer at the contact details in Section 16.
10.1 8k818 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML compliance, legal claims, PAGCOR requirements |
| Transaction Data | 5 years from transaction date | AML Act obligations, tax reporting, dispute resolution |
| KYC Documents | 5 years after account closure | Republic Act No. 9160 (AMLA) and PAGCOR record-keeping |
| Gaming Activity Logs | 3 years from game session date | Dispute resolution, responsible gaming compliance |
| Support Communications | 3 years from last communication | Complaint management, quality assurance, legal claims |
| Technical / Usage Data | 13 months from collection | Platform analytics, security monitoring |
10.2 Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data (which cannot be re-identified) may be retained for statistical purposes beyond these periods.
11.1 The technical security measures implemented by 8k818 include:
11.2 Despite these measures, no data transmission over the internet or storage system can be guaranteed as unconditionally secure. 8k818 cannot warrant absolute security of your data but undertakes to take all reasonable and proportionate measures to protect it and to notify affected players and the NPC promptly in the event of a breach.
11.3 You are responsible for maintaining the security of your 8k818 account credentials. If you believe your account has been compromised, you must notify 8k818 immediately via live chat or email.
12.1 As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8k818:
You have the right to request a copy of the personal data 8k818 holds about you, along with information about how that data is being processed. We will respond to verified access requests within 15 business days.
You may request correction of any inaccurate or incomplete personal data held by 8k818. Some corrections (e.g., name changes) require documentary evidence before they can be applied to your account.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where consent has been withdrawn, or where processing is unlawful. This right is subject to exceptions where retention is required by law (e.g., AML record-keeping obligations).
You may object to processing of your data for direct marketing purposes at any time, or to processing based on legitimate interests where the processing materially impacts you. Objection to marketing will always be honoured. Objection to other processing will be assessed case by case.
Where processing is based on your consent or contract performance, you may request a copy of your personal data in a structured, commonly used, machine-readable format — to be provided to you or directly to another controller at your request.
If you believe 8k818 has processed your personal data in violation of the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. 8k818 encourages you to contact us first to resolve the matter directly before lodging a formal NPC complaint.
To exercise any of these rights, contact the 8k818 Data Protection Officer at [email protected]. We will verify your identity before processing any rights request.
13.1 8k818 does not knowingly collect or process personal data from individuals under the age of 21. As part of the registration process, applicants must confirm they are 21 or older, and identity verification (KYC) is conducted to confirm age eligibility.
13.2 If 8k818 discovers that personal data has been collected from a person under the age of 21, the affected account will be immediately closed, all associated data will be deleted in accordance with applicable law, and any deposited funds will be returned through the original payment channel after satisfactory verification of the refund recipient's identity.
13.3 If you believe that an underage person has registered on the 8k818 Platform, please report this immediately to [email protected] or via the Platform's live chat.
14.1 The 8k818 Platform may reference or interact with third-party services including payment gateways (GCash, PayMaya, BDO, BPI, Metrobank), game provider platforms, and communication tools (Messenger, Viber). These third-party services operate under their own privacy policies and data processing terms, which are separate from this Policy.
14.2 8k818 is not responsible for the privacy practices of third-party service providers. Where you interact directly with a third-party service (such as completing a GCash payment on GCash's own interface), that interaction is governed by the third party's privacy terms.
14.3 8k818 does not embed or display content from social media platforms in a manner that would allow those platforms to collect your data through the 8k818 interface without your knowledge.
15.1 8k818 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes to applicable Philippine law, or changes to the Platform's services and features.
15.2 Significant updates to this Policy will be communicated to registered players via the email address on file or through a prominent notice on the 8k818 Platform. The "Last Updated" date at the top of this Policy will be revised to reflect the date of the most recent changes.
15.3 For minor, non-material changes, 8k818 may update this Policy without formal notification, relying on the "Last Updated" date to signal revision. We encourage all players to review this Policy periodically.
15.4 Continued use of the 8k818 Platform following any update to this Privacy Policy constitutes your acknowledgement of the updated Policy. If you do not agree with a material update to this Policy, you may exercise your right to close your account.
16.1 8k818 has designated a Data Protection Officer (DPO) responsible for overseeing the Company's compliance with the Data Privacy Act of 2012 and for handling data subject rights requests and privacy-related queries.
16.2 All privacy-related enquiries, rights requests, data breach reports, and complaints may be directed to:
16.3 If you are not satisfied with 8k818's response to your privacy query or complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which serves as the supervisory authority for data protection matters in the Philippines. The NPC's contact details and complaint procedures are available on the NPC's official website.
This Privacy Policy was last reviewed and updated on 1 January 2026. The current version supersedes all prior versions of the 8k818 Privacy Policy. If you have questions about a previous version of this Policy, please contact our DPO.
Now that you understand how 8k818 handles your data, explore the full casino experience — 1,500+ games, GCash deposits, live sportsbook, and 24/7 Filipino support — all within a platform built with your privacy in mind.
21+ Gambling involves risk. Must be 21+ to participate. 8k818 operates in compliance with applicable Philippine gaming regulations. Play responsibly.